Knowledgebase

Cpanel Exim How To Clear The Mail Queue   Cpanel Exim How To Clear The Mail Queue Here’s the proper way to clear the exim mail... Creating a cPanel User Account Creating a cPanel User Account To create a new account go toWHM >> Account Functions... How can I limit access to certain directories on my server by requiring a password using cPanel/WHM? How can I limit access to certain directories on my server by requiring a password using... How do I backup my entire site in Cpanel? How do I backup my entire site in Cpanel? Entire accounts can be backed up by doing the... How do I create a MySQL database and user in cPanel/WHM? How do I connect them? How do I create a MySQL database and user in cPanel/WHM? How do I connect them? To create a... How do I enable SMTP Authentication? How do I enable SMTP Authentication? We strongly recommend SMTP Authentication be used for... Adding a Domain in cPanel To add a Domain in cPanel, follow these steps: Log in to your cPanel account. Click on the... Adding a Subdomain in cPanel In the cPanel "Paper Lantern" theme, there is a separate section for "Subdomains" in the... Adding, modifying, and removing users from wp-login.php protection Adding, modifying, and removing users from wp-login.php protection If you do not already... Adjusting Server Time in PHP All of our servers are configured to Eastern Time by default.  It is possible, however, for you... Are your Dedicated Servers managed? We offer both cPanel Managed Dedicated Servers and Unmanaged Dedicated Servers, often referred to... AutoConfig and Autodiscover in cPanel Posted on September 22nd, 2016 Autoconfigure and Autodiscover option in cPanel allows you to... Can I get cPanel with my VPS? All of our Virtual Private servers come with cPanel by default. Can I use external email like Google Apps? You are more than welcome to use an external mail service while hosting your sites and... Can I use external email like Google Apps? You are more than welcome to use an external mail service while hosting your sites and... Clone a cPanel server configuration to a new server (excluding server specific items) Clone a cPanel server configuration to a new server (excluding server specific items) As a... Common Issues with sending to gmail. At the start of 2022 GMail started requiring SPF on all domains that send to it or it will... cPanel / WHM - How to whitelist your IP at CPHulk IF IP got banned by CPHulk few times and it is really not a pleasant thing knowing that you need... Create email forwarder in cPanel webmail Posted on October 25th, 2017 Create email forwarder in cPanel webmail   Email forwarder allows... Creating a DMARC record in cPanel What is DMARC and what does it do? DMARC gives mail servers specific directions on what to do... Do you offer Domain Reseller Accounts for Resellers? We do not directly offer domain reseller accounts however you can receive your own domain... Do you scan outbound mail for SPAM? Yes, we scan all messages leaving our network for SPAM and have partnered with a leading... Email Account Mozilla Thunderbird Posted on March 5th, 2016 Bread Basket allows users to create email account for their domains by... Email Account Outlook Posted on March 5th, 2016 Bread Basket allows users to create email account for their domains by... Email Migration to cPanel Using Outlook Posted on January 5th, 2020 Email Migration is a method to migrate an email or multiple email... Enabling SSH Access on Cloud Shared Hosting Cloud HostingSecure Shell (SSH) Access is available free of charge on all cloud hosting... Finding Your Email Settings in Webmail and cPanel Posted on July 29th, 2019 An email client is a program used to access and manage a user’s email.... Generating and Downloading a Full cPanel Backup We suggest that you always have at least one copy of your data downloaded.  How often you'll want... Generating and Downloading a Full cPanel Backup You can follow the instruction provided here in this for article for "Generating and Downloading... How Can I See My Total Disk Space and Bandwidth Available on My Reseller Account? How Can I See My Total Disk Space and Bandwidth Available on My Reseller Account? If you... How do I choose a new PHP version? From time to time your website may display a warning about the PHP version being out of date.... How do I download my copy of WHMCS? To download your copy of WHMCS: Log into our support system at... How do I import my WordPress installation into Softaculous? The WordPress Manager by Softaculous is a fantastic tool for managing your installations... How do I install WordPress? Once you have logged into your cPanel click on "WordPress Manager by Softaculous" in the... How do I obtain a CSR (Certificate Signing Request)? How do I obtain a CSR (Certificate Signing Request)? There are two ways to generate a CSR... How do I order an IP address? Due to the Global IP Address shortage and strict ARIN IP justification guidelines, we no longer... How do I order an IP address? Due to the Global IP Address shortage and strict ARIN IP justification guidelines, we no longer... How do I prevent SSL Certificate Warnings when accessing cPanel? How do I prevent SSL Certificate Warnings when accessing cPanel? All cPanel servers come... How do I setup personal nameservers? How do I setup personal nameservers? To set up your own private nameservers, it is... How do I transfer my domain to Sun Server Hosting? You will want to ensure you update the nameservers on the domain you are transferring before... How do I upload my website? You can upload your site using any FTP program.  The FTP server is ftp.yourdomain.com and the... How do I use webmail? You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your... How hard is it to upgrade my plan and is there a fee? Upgrading your plan is as easy as contacting support and requesting the upgrade.  We will handle... How to back up your website completely using cPanel If you want to backup your website using cpanel, follow undermentioned steps- Step - 1 - Log in... How to back up your website completely using cPanel follow the steps in this article to achieve the same... How to Backup and Restore Emails in Horde Posted on March 4th, 2017 In this tutorial, we can check how to backup and restore emails in... How to check and mitigate DDoS on VPS or Dedicated Server How to check and mitigate DDoS on VPS or Dedicated Server You can access your... How to Create and Access Email Accounts in VestaCP Posted on March 30th, 2017 In this tutorial we can learn how to create and access email accounts... How to create WordPress Staging website with Softaculous Softaculous Staging is a feature that allows you to create a staging environment for your... How to fix “Table ‘./eximstats/sends’ is marked as crashed and should be repaired” How to fix “Table ‘./eximstats/sends’ is marked as crashed and should be repaired” If you... How to host the primary domain from a subfolder (.htaccess) HOW TO HOST THE PRIMARY DOMAIN FROM A SUBFOLDER (.HTACCESS) Summary The public_html... How to Install Roundcube in CentOS Posted on February 1st, 2017 Roundcube is also known as webmail. Webmail is any email client... How to Prevent cPanel Users from Creating Certain Domains How to Prevent cPanel Users from Creating Certain Domains To add to the list of domains... How to prevent users from creating certain domains – WHM/cPanel How to prevent users from creating certain domains – WHM/cPanel The control panel WHM... How to use cPanel to manage unwanted e-mail (spam) How to use cPanel to manage unwanted e-mail (spam) This article describes how to use the... How to use create a Node.js application using Node.js Selector Node.js Selector is a feature that allows you to deploy Node.js applications on cPanel. To... How to use Python Selector in cPanel Python Selector is a feature that allows you to create Python applications on cPanel. To access... I am getting a 403 or 406 error when trying to login or upgrade my script. [WordPress, Joomla, Drupal, SMF, IPB, vBulletin, etc...] Why am I getting a 403 0r 406 when trying to login or update?As of early April 2015 we enabled... I have a reseller account at another provider... Will you transfer it for me? We will always do our best to assist you as much as possible when it comes to migrating accounts... I lost or forgot my cPanel or WHM password - how can I reset it? I lost or forgot my cPanel or WHM password - how can I reset it? Resetting your cPanel... I ordered a Dedicated IP and my website has disappeared! Do not worry - this is a temporary side effect of moving the account to a new IP and generally... I uploaded my page but it's not working! Make sure that you are uploading to the public_html or www folder.  Only the files placed within... Importing/Exporting Databases from Command Line How to Import and Export databases using Command Line   Using command line provides a quick and... Is there a mailbox storage limit? You can define the mailbox storage quota on any mail account via the webmail interface or the... MailMan One-Click Unsubscribe Link All mailings you send using the Mailman mailing list software built into your control panel... Migrating WordPress Manually Migrating a WordPress website from your former provider to Sun Server Hosting can be a relatively... My e-mail is going to the bulk or spam folder! My e-mail is going to the bulk or spam folder! You can create an SPF record from cpanel... My e-mail is going to the bulk or spam folder! This may be caused by missing SPF or DKIM records.  cPanel provides a tool to create these... MySQL database not showing in cPanel MySQL database not showing in cPanel If database is not showing in cpanel, make sure... MySQL Stored Procedures All clients can use MySQL stored procedures and routines on their web hosting accounts. To use... Not able to see my website! Not able to see my website! We have sometime receive clients complain of server not... Ordering Hosting - Domain Registration and Transfer Options When ordering a hosting plan you will be given 3 options:   Register a new domain. Transfer... Ordering Hosting - Domain Registration and Transfer Options When ordering a hosting plan you will be given 3 options:   Register a new domain. Transfer... PHP - Cannot modify header information - headers already sent by ... This message means that your PHP script is sending data to the web browser before the headers and... PHP - Cannot modify header information - headers already sent by ... This message means that your PHP script is sending data to the web browser before the headers and... Prevent users Creating Certain Domains Prevent users Creating Certain Domains You can use cPanel & WHM to prevent users... Redirect http to https automatically REDIRECT HTTP TO HTTPS AUTOMATICALLY If you need to create a .htaccess file, you can use... Remove Your IP from the Hotmail/Outlook Blacklist Posted on January 20th, 2020   Remove Your IP from the Hotmail/Outlook Blacklist A suspicious... Set up Email Account in Thunderbird Posted on March 4th, 2016 In this documentation, we can check how to set up email account in... Setting PHP Environment Variables To set custom PHP Environment Variables such as register_globals, display_errors,... Setting PHP Environment Variables To set custom PHP Environment Variables such as register_globals, display_errors,... Setting up Private Nameservers on a domain registered with Sun Server Hosting The steps below outline the process for setting up private nameservers on a domain registered... SpamExperts MX Records for Inbound Spam Scanning When ordering SpamExperts Inbound Spam Filtration our systems will generally attempt to configure... Webmail Access Webmail Access How to log into webmail Webmail is a great feature offered by cPanel. You... What are private nameservers and how do I set them up? Private nameservers are just custom DNS and HOST records that point to our DNS Cluster IPs.... What is the difference between Local, Backup, and Remote Mail Exchanger in cPanel? These are options for the DNS zone for a domain in cPanel. Essentially, this tells cPanel how you... What is the difference between public_html and www? As far as you and your visitors will see there is no difference between the public_html and the... What nameservers should I use? All of our Cloud and reseller services use the same DNS cluster and the nameservers you should... What web-based control panel do you offer to manage my dedicated server? All of our Dedicated Hosting Servers come pre-installed with a full license of cPanel with... Why do undefined domains and subdomains loads sites other than my own when I use external DNS? When you are using our DNS (i.e. ns1.sunserver.in, and ns2.sunserver.in) you should not face this... Why is cPanel saying my RDNS/PTR settings are incorrect? cPanel may be showing you an error under Email Deliverability related to Reverse DNS or PTR.... Will you migrate my sites for me? How do I request a migration? We will do our absolute best to assist you in migrating your site(s) to our services. Generally... Will you migrate my sites for me? How do I request a migration? We will do our absolute best to assist you in migrating your site(s) to our services. Generally...