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Adjusting Server Time in PHP All of our servers are configured to Eastern Time by default. It is possible, however, for you...

Enabling SSH Access on Cloud Shared Hosting Cloud HostingSecure Shell (SSH) Access is available free of charge on all cloud hosting...

Generating and Downloading a Full cPanel Backup We suggest that you always have at least one copy of your data downloaded. How often you'll want...

How do I access my cPanel? Accessing your cPanel via our Support and Billing System You can get to your control panel via...

How do I choose a new PHP version? From time to time your website may display a warning about the PHP version being out of date....

How do I enable SMTP Authentication? We strongly recommend SMTP Authentication be used for all email accounts hosted with us. While...

How do I order an IP address? Due to the Global IP Address shortage and strict ARIN IP justification guidelines, we no longer...

How do I use webmail? You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...

How hard is it to upgrade my plan and is there a fee? Upgrading your plan is as easy as contacting support and requesting the upgrade. We will handle...

I am getting a 403 or 406 error when trying to login or upgrade my script. [WordPress, Joomla, Drupal, SMF, IPB, vBulletin, etc...] Why am I getting a 403 0r 406 when trying to login or update?As of early April 2015 we enabled...

Is there a mailbox storage limit? You can define the mailbox storage quota on any mail account via the webmail interface or the...

Migrating WordPress Manually Migrating a WordPress website from your former provider to Sun Server Hosting can be a relatively...

MySQL Stored Procedures All Sun Server Hosting clients can use MySQL stored procedures and routines on their web hosting...

Ordering Hosting - Domain Registration and Transfer Options When ordering a hosting plan you will be given 3 options: Register a new domain. Transfer...

PHP - Cannot modify header information - headers already sent by ... This message means that your PHP script is sending data to the web browser before the headers and...

What is the difference between public_html and www? As far as you and your visitors will see there is no difference between the public_html and the...

What nameservers should I use? All of our Cloud and reseller services use the same DNS cluster and the nameservers you should...

Will you migrate my sites for me? How do I request a migration? We will do our absolute best to assist you in migrating your site(s) to our services. Generally...

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